Privacy Statement

Nodero Privacy Statements

We value your trust. This page explains how we collect, use, and protect your personal information. Our approach follows New Zealand’s Privacy Act 2020 and the Government’s recommended best practice for clear, transparent privacy statements.

1. Organisation Privacy Statement

Purpose
This statement explains how Nodero Limited (“we”, “our”, “us”) handles personal information across all our services, projects, and interactions.

What We Collect
We may collect personal information such as:

  • Your name and contact details (email, phone, address)
  • Information about your organisation and role
  • Records of our interactions (meetings, emails, support requests)
  • Technical information relating to your use of our services

We only collect information when it is:

  • Necessary for delivering our services or fulfilling a request
  • Required by law

How We Use It
We use personal information to:

  • Provide services and support you’ve requested
  • Communicate with you about our work and relevant updates
  • Improve our products, services, and processes
  • Meet our contractual and legal obligations

Sharing Your Information
We may share your information with:

  • Service providers who assist us in delivering our services
  • Partners we collaborate with on agreed projects
  • Regulatory authorities, if required by law

We never sell your personal information.

Protecting Your Information
We take reasonable steps to protect your information from loss, unauthorised access, or misuse. This includes physical, technical, and organisational safeguards.

Your Rights
You have the right to:

  • Ask if we hold personal information about you
  • Access that information
  • Request corrections if it’s inaccurate or incomplete

How to Contact Us
Email: contact@nodero.com

2. Website Privacy Statement

What We Collect When You Use This Website
When you visit our website, we may collect:

  • Information you provide via forms (e.g., your name, email, organisation)
  • Analytics data such as pages viewed, time spent, and referring site
  • Technical details like your IP address, browser type, and operating system

Why We Collect This Information

  • To respond to your enquiries
  • To analyse site usage and improve functionality
  • To tailor content and services to user needs

Cookies
We use cookies and similar technologies to:

  • Remember your preferences
  • Measure site performance and usage trends
  • Provide a better browsing experience

You can disable cookies in your browser settings, but some site features may not work as intended.

Analytics Tools
We use tools like Google Analytics to gather anonymised site usage data. This information is aggregated and does not identify you personally.

Storage & Security
Website data is stored securely and only accessed by authorised personnel.

Links to Other Sites
Our website may link to third-party sites. We are not responsible for their content or privacy practices.

Relationship Between Statements
This Website Privacy Statement explains data collection specific to our website. It works alongside our Organisation Privacy Statement, which covers our wider data handling practices.